Instead of solely focusing on solutions like ChatGPT for product inspiration, leaders should broaden their vision to appreciate the potential of building language models into their product stack to provide real value. Read more in my post for Intentional Futures. (LinkedIn version)
Some of my thoughts on how to responsibly take advantage of generative AI. Published as part of my role in product management and digital strategy at Intentional Futures. Read on IntentionalFutures.com Read on Medium
I built a simple movie recommender tool using the MovieLens 100k dataset. My goals for this project were: Learn about recommendation systems Refresh my memory of Python for data as I don’t use it often at work anymore Build something interactive with Streamlit This is truly a simple recommendation system and it isn’t all that … Continue reading Simple Movie Recommender
This is a short product study intended to show how I might approach a product such as Newsela’s insights and reporting tools. It is entirely based upon public information and contains many unverified assumptions. Newsela is an instructional content platform which provides reading material rewritten for students at a variety of grade levels with assessment … Continue reading Newsela Insights: Product Study
I chatted with someone recently who has been working in EdTech startups for a few years and we got on the topic of sales and growth strategies. He mentioned that many startups’ initial strategy is selling their products to individuals, which in EdTech means individual students, parents, or instructors. This is largely out of necessity, … Continue reading Selling EdTech to Higher-Ed
Analysis of our site creation process using data from the product database was the first step in planning a redesign of that workflow.
Reportable streamlines the press release creation and distribution process. The web application is for any person or organization that wants to create and distribute press releases. Reportable takes a multi-step process requiring a variety of software and services, and condenses the process to save time and increase the efficacy of each release.
Problem The user interviews we conducted as part of the NYU Web Publishing home page redesign highlighted product support as a pain point. Even our most experienced clients are unable to find the information they need. NYU IT policy mandates that all support documentation for NYU supported products is maintained solely in this location. Support … Continue reading Support Pages: UX Design
NYU IT created and supported a custom WordPress theme for several years. However, new requirements for digital accessibility and limited features called for an update.
After 4 years, the NYU Web Publishing (NYU WP) home page was showing its age. We believed the home page was acting both as an introduction to the service and as a portal for many of our users to log in. The NYU WP team needed to both modernize the design and address recurring user … Continue reading NYU Web Publishing Portal: UX Research